Police warn residents to be wary of bank card scam
Surrey Police is warning residents about an emerging scam in which fraudsters use false pretences to try and get people’s bank cards.
The scam works by the victim initially receiving a phone call, or number of phone calls, from someone claiming to be from their bank. The caller checks the victim’s details, including asking for their pin number, then informs them that they need a new bank card. The victim is advised that someone will be visiting them shortly to collect their old card. A person, dressed to look like a courier, then arrives at the door to take the card.
Detective Sergeant Vicki Morris, who is investigating these incidents, said: “It is important that residents are aware of the tactics used by con-artists. This scam works due to the two pronged approach of first calling the victim on the phone and then visiting their property. If someone turned up at your door and asked you to hand over your bank cards, you would most likely be wary and refuse, but having someone call beforehand to warn you that a ‘courier’ will be coming can make it seem more legitimate.
“I would urge householders never to give out bank details or other personal information over the phone whatever the reason behind the request. Banks would never operate in this way either by phoning or turning up out of the blue. They would write to customers and would expect them to cut up cards personally when they expired.
“This is a worrying scam which is clearly being aimed at the most vulnerable members of our community. I would urge families, friends and carers to explain to others who may be at risk what they should do to protect themselves. If at anytime a resident feels suspicious they should contact Surrey Police as soon as possible.”
Anyone with any information about either of these incidents is asked to call Surrey Police on 0845 125 2222, quoting reference MV/11/3469. Alternatively, information can be passed to Crimestoppers, anonymously and free of charge, by calling 0800 555 111.