Surrey Police: Non Emergency Number

Police non-emergency number 101 proves a success in Surrey – and is now available across England and Wales

The new non-emergency telephone number – 101 – is proving a success in Surrey since its official launch on 1st September 2011.
More than 50 percent of the non-emergency calls coming into the Surrey Police contact centre are made by members of the public using 101 rather than the previous 0845 number.
The memorable 101 number has now been rolled out to all police forces across England and Wales and is expected to continue to aid the police in dealing with calls for help from the public.
101 costs 15p per call from both mobile phones and landlines, no matter how long the call lasts or what time of day it’s made. Calls to 101 from telephone boxes are free.
As an alternative to 101 – a geographical number – 01483 571212 – is also available for those unable to use the 101 service (for example, if calling from abroad).
Chief Inspector Alison Barlow, from Surrey Police’s Contact Centre, said: “On average Surrey Police receives around 350 emergency 999 calls a day but less than 20 percent of those require an emergency response from the police. You should only call 999 in a real emergency, for example when someone’s life is in danger, a serious offence is in progress or someone is at risk of violence. For all other issues such as contacting police with a general enquiry or reporting minor crime or disorder the public should contact Surrey Police on the 101 number.”
Minor crime can also be reported online, at a police station or at Surrey Police’s mobile police office. For more details visit

If you need to contact us in the meantime, you can reach us on

Tel: 101

Vehicle Crime

Surrey Police has launched an initiative this week to tackle vehicle crime across the county. Activity will include neighbourhood officers and extra patrol teams focussing on the hot spot areas within Surrey and offenders known to be linked to vehicle crime. The Automatic Number Plate Recognition (ANPR) team will also be stopping vehicles which are known to have been stolen or have links to offenders. The overall aim is to reduce the offences of theft from and theft of motor vehicles.

In addition to these operational activites, innovative ‘Fixed Police Notices’ containing crime prevention advice will also be put on cars in vulnerable areas or where vehicle crime has recently taken place.
Inspector Richard Mallet of Surrey Police Roads Policing Unit advises the following steps to reduce vehicle crime;

Always lock your car when you leave it, even if it’s just for a few moments. Make sure windows and sunroofs are shut and locked too.
Never leave any personal possessions in your car. Thieves love to steal sat navs, laptops and mobile phones. But less obvious items such as clothes and loose change are also appealing.
Don’t leave valuables hidden in your boot or under car seats. Thieves know where to look.
Don’t store driving or vehicle documents in your glove box. Keep them stored safely at home.
If your car doesn’t have an alarm, get one fitted or use a steering lock to deter thieves.
Look after your car keys. Keep them on you when out and about. When at home keep them hidden and not in view of a window, door or letterbox.
Secure your number plate with clutch head screws to avoid becoming a victim of ‘car cloning’.
Keep your eye out for potential car criminals. If you see someone looking inside cars or trying door handles call Surrey Police on 101. In an emergency always call 999.
For more details on how to protect your vehicle visit

Change of Police Sergeant Roles Mole Valley Safer Neighbourhood Team

From 1st January 2012 there are changes in the responsibilities of two of the sergeants of the Mole Valley Safer Neighbourhood Team.
Sgt John Pearson will continue to oversee the north of the district, with a minor change to the boundary so that Polesden Lacey falls within the rural area, and Sgt Bert Dean will continue supervising the Neighbourhood Support Team.
Sgt Simon Cox, who has spent the last few months taking care of the moves from our two police stations, will now take over the Rural West and Rural East areas, leaving Sgt Andy Rundle with Dorking town and Goodwyns, Chart Downs and North Holmwood.
Over the next year the rural area will be heavily involved with Olympic related activity, and these changes allow for more supervisor support on the rural areas. We have already had exciting initiatives such as the off road motorcycles that were recently introduced, and by increasing the resources in the rural area we will be in an even stronger position to combat rural crime and other issues.
This move will also allow Sgt Rundle to take the lead on licensing issues across the district and we can ensure that there is more consistency in the way we deal with licensed premises both in Dorking and Leatherhead towns.
Insp Terri Poulton, who is in charge of the Mole Valley Safer Neighbourhood Team said “ The local team has a very busy year ahead, with the Olympic cycle races, Queens Jubilee and other events happening on Mole Valley. Now that we have completed the physical moves of the local teams, we are in a position to reorganise the team leaders to ensure we maximise the opportunities to deal with local crime and neighbourhood issues. While these moves largely affect the team themselves, there will be a positive effect for local communities as the supervisors will be able to more closely monitor local problems and initiatives to ensure we deliver the best possible service.”

Open Committee MeetingMonday, 9th JanuaryLeatherhead Institute 7.30 pm – 9.00 pm

1. Apologies for absence.

2. Minutes of the 5th December 2011

3. Matters arising from Minutes (not covered later in the agenda)

4. Correspondence

5. To receive and consider reports from:

6. Any Other Business (None received so far)

(There is no South Leatherhead Police Panel this month; the North Leatherhead Police Panel will be on Thursday 19th January in the North Leatherhead Community Centre)